Public Officials

As a Public Official, you have an interest in the safety of your communities. The following will provide additional information for your use.

Damage Prevention is key to the safe operation of the pipeline systems. Reporting trouble can be the first line of defense. Call the pipeline operator if you:

  • See suspicious activities near a pipeline
    • Loitering
    • Digging or construction without markings or flags
  • Notice damage to pipeline facilities or markers
  • See exposed pipe in washes, ditches or streams

To learn more information on safe digging and/or construction in your area, use the following links: DIGGER (Chicago) and JULIE (Illinois)


Sometimes leaks aren't visible, but recognizing a leak quickly can make all the difference. Use all your senses to notice a leak by noticing some of the symptoms below.

Call if you see any of the following:

  • Dirt blowing in the air
  • Sheen or film on water; water bubbling
  • Fire or explosion involving or near a pipeline
  • Dead vegetation for no apparent reason
  • Pools of liquid on ground or cloud of vapor or mist

Call if you hear:

  • Hissing or whistling
  • Roaring sounds

Call if you smell anything like:

  • Skunk
  • Rotten eggs
  • Petroleum